## Types of quick actions

### Summarisation
One-click summaries tailored to the workflow. Legal docs pull out parties, dates, obligations. Support tickets identify the issue and sentiment. Meeting notes list decisions and action items.

### Classification & Routing
Incoming items automatically categorised and routed. Confidence-scored. High-confidence items routed automatically, uncertain cases flagged for human review.

### Draft Generation
AI generates a first draft from context: reply to a ticket, report from data, proposal section from a brief. Starting point, not final output.

### Data Extraction
Structured data from unstructured sources. Names, dates, amounts from contracts. Line items from invoices. Formatted for the downstream system.

### Smart Suggestions
Contextual recommendations as the user works. Product suggestions, field auto-complete, next-action recommendations. Less cognitive load, faster decisions.

### Quality Checks
AI reviews work as it’s produced: style guide compliance, data validation, inconsistency flagging, compliance issue detection.

## How we build them

### Identify Friction—Step 1
Map where the team loses time. Best opportunities are frequent, patterned, and time-disproportionate tasks.

### Design Intervention—Step 2
Where does it trigger, what context does it receive, what does it output, how does the user interact with the result?

### Build & Tune—Step 3
Prompt engineering, context injection, output formatting, integration with existing tools.

### Test & Validate—Step 4
Quality testing with real workflow examples. Benchmark against human performance.

### Deploy & Monitor—Step 5
Usage tracking, quality monitoring, feedback collection. Track adoption, quality, and impact.

## What you get
- Deployed AI actions integrated into existing tools
- Prompt engineering and configuration documentation
- Quality benchmarks and test results
- Monitoring dashboard
- Tuning guide for ongoing refinement

## Want AI value in weeks, not months?
Quick actions deliver measurable time savings without a major build. If your team is doing repetitive, pattern-based work that eats hours, we can probably help fast.